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A Simple Support Ticket System - Jitbit Feb 09, 2020 Mantis Bug Tracker MantisBT is a popular free web-based bug tracking system. It is written in PHP works with MySQL, MS SQL, and PostgreSQL databases. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. It is released under the terms of the GNU General Public License (GPL).

osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.

The unofficial Synology forum for NAS owners and enthusiasts. Suggest an open-source trouble ticket system? | Tech Aug 09, 2012

Meeting Room Booking System / Support Requests / #839 How

I contact support and I remove the added RAM (non synology) and all drives, then booted. The machine booted and I could access DSM. Then I add drives and it boots. 3 drives show problems. 1 drive shows system partition failed and my 2 10TB drives (shucked wd easystores) show crashes. I have an open ticket for assistance with fixing but Synology Open Source Project - Browse /Synology NAS GPL Take Your Help Desk System to the Next Level Our Help Desk Essentials Pack brings you affordable, easy-to-use tools to suit your end-user's needs. The combination of SolarWinds® Web Help Desk® and Dameware® Remote Support simplifies your ticket management and remote support tasks to make sure you're there to meet your end user's needs. osTicket Documentation — osTicket 1.14.1 documentation osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness Recovering Data from a Failed Synology NAS